SINCE lockdown began, the Great British Takeaway in Dursley has adapted to ensure it can continue to get fish and chips to their customers.
The family-run business in Kingshill Road initially launched a delivery service to continue serving the community.
Then, when Government guidelines allowed, the shop reopened, with social distancing measures in place.
“We have had to establish a whole new way of working, with limiting the number of customers in the shop and maintaining social distancing in the queues outside,” said co-manager Zac Lydra.
“We have seen a big increase in telephone orders and the use of contactless payments, which has really helped maintain the service and safety.
“We have also introduced an online click and collect service so customers can order and pay securely online to remove their waiting time.”
Zac said the support of customers during lockdown has meant a lot.
“Through this crazy time we have been overwhelmed by the community’s support for us staying open,” he said.
“It’s been a strangely emotional and positive experience.
“We really are so thankful to our wonderful customers.”
The Great British Takeaway has been run by the Fantis family for 12 years.
“We took over the business 12 years ago, but fish and chips has been part of our family for over 50 years,” said co-manager Louis Fantis.
“My parents started out in fish and chip shops in 1968.
“Me and my brother and sister began our training very early on, starting with preparing the potatoes and chips every day after school and slowly acquiring the other skills required under the tutelage of our parents, who set the highest standards.
“Despite being 79 my dad still likes to be involved in the trade, sharing his hard earned wisdom and knowledge. The team love creating the best product and offering a happy service, but the best thing about running the shop is the friendships and chats you have with customers throughout the day.”
For further details see gbtakeaway.co.uk or call 01453 545800.
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