THE announcement that another of Thornbury's banks is to close has been greeted with concern.
HSBC will leave the high street on August 25, in one of 69 closures across the UK.
The Thornbury branch of TSB is also set to close this summer, while others such as the Co-operative Bank and Barclays have shut in recent years.
"It's quite sad as they've been there an awfully long time," said HSBC customer Deborah Benson.
"I'm not happy about having to find another bank. I'm not quite sure why they are having to close.
"I like to go in in person. I think a lot of people around Thornbury like to go in face-to-face and we are not going to be able to do that now.
"A lot of people prefer to go into the bank and talk to somebody. I'm not very good at doing online stuff."
Deborah, 55, also banks with TSB. Their Thornbury branch will be closing in June.
"The high street is losing all its banks and building societies. It's a shame," she added.
Tracy Ann Knorr also expressed concerns.
"When I told my mum HSBC could be closing she was really worried," she said.
"She doesn’t drive and is in her 70s. She doesn’t use internet banking as she doesn’t know how and she doesn’t feel secure.
"I think a lot of the older generation feel like that when it comes to internet passwords."
But a spokesperson for HSBC said the way people bank was changing and this had been accelerated by the pandemic.
Jackie Uhi, head of HSBC UK’s branch network, said: “Our branches continue to support people with their more complex banking needs, but the way we can do this has also evolved, with the addition of banking hubs, community pop ups and continued use of the Post Office network.
“Rather than a one-size-fits-all branch approach, it’s an approach built around the way different customers are choosing to bank in different areas.”
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